What does GTS Solution represent for your clients? What are the main services you provide to companies in the pharmaceutical market?
GTS Solution is a trusted partner for pharmaceutical and commercial companies in Romania, offering integrated logistics solutions, compliant with strict industry regulations and tailored to the needs of each client.
Our services include:
- GDP-authorized pharmaceutical storage in ANMDMR, ANSVSA certified spaces with controlled temperatures of 2-8°C and 15-25°C;
- Professional handling of sensitive products, including full traceability and continuous monitoring;
- Dedicated temperature-controlled transport and personalized consulting in pharmaceutical logistics;
- Complete fulfillment services: storage, packaging, shipping, returns integration and personalized invoicing.
We differentiate ourselves by integrating modern technology into operations: automatic order orchestration, reduction of operational costs through KPI monitoring, multiple delivery solutions and efficient returns management.
What about the competition? How do you position yourself compared to other profile companies?
In a market where many companies offer generalist services, GTS Solution distinguishes itself by exclusive specialization in the pharmaceutical field and by a personalized approach, oriented towards quality and compliance.
We rely on three pillars of differentiation: specialization, flexibility and strategic partnership, offering integrated pharmaceutical logistics services, but also fulfillment solutions for online retailers, with a focus on:
- Automation of after-sales operations,
- Reduction of operational costs,
- Rapid order processing and same-day or next-day delivery,
- Transparent communication and dedicated customer support.
How would you describe in relevant figures your company's experience on the Romanian market, from launch to the present?
Since its establishment, GTS Solution has managed:
✅ over 200,000 pharmaceutical logistics orders,
✅ collaborations with over 70 clients in the medical and pharmaceutical fields,
✅ an accuracy rate of over 99.98% in order processing,
✅ a customer retention rate of over 95%, a sign of the trust and satisfaction of our partners.
In addition, the expansion of our services to the e-commerce sector has led to the processing of a significant volume of online orders, strengthening our position as a complete logistics and fulfillment provider.
What can you tell us about your team?
✅ Our team is made up of professionals with extensive experience in pharmaceutical logistics, GDP regulations, operational management and customer relations.
✅ We continuously invest in training, certifications and professional development, to maintain high standards of compliance and performance.
✅ At the same time, we have built an organizational culture based on transparent communication, fast-tracking of issues and excellent support services, offering flexibility and proactivity in the relationship with each client.
What are your main clients?What type of companies do you address?
We address a wide range of clients, including:
- Pharmaceutical manufacturers and distributors
- Dietary supplement companies
- Medical device importers
- Startups
- Online retailers and expanding e-commerce
Our partners include: Mentholatum (UK), Orthomol (Germany), Vitaforce, Danone – Nutricia, Dr Schar, Bio Familia, ECA Medical, along with numerous local and international companies.
How do your clients find you? Which method is the most used?
Most of our clients reach us through:
✅ Direct referrals and existing partnerships
✅ Active participation in pharmaceutical and logistics events
✅ Professional platforms and online presence (website, social networks, direct contacts)
Our fulfillment services also attract clients through professional networking and positive testimonials, strengthening our reputation as a trusted provider.
What are the most important services and facilities offered to clients looking for pharmaceutical storage spaces?
We offer:
✅ GDP-compliant storage, with controlled temperature (2-8°C and 15-25°C)
✅ Continuous temperature and humidity monitoring
✅ Secure access and full traceability
✅ Backup generator and continuity plans
✅ Detailed reporting and real-time inventory management
✅ Pharmaceutical regulatory consulting and internal audits
✅ We add value through workflow automation, fast order integration and efficient after-sales services, including returns management and customized packaging.
What are the most important aspects to consider when looking for logistics services for the pharmaceutical industry? How does GTS Solution address these needs?
Key elements are:
- Strict compliance with GDP regulations
- Rigorous control of temperature and storage conditions
- Full product traceability
- Operational flexibility and adaptability to requirements
GTS Solution meets these needs through:
✅ Modern infrastructure, periodically audited processes
✅ Advanced order orchestration technologies
✅ Multiple delivery solutions and intelligent returns management integrated into WMS
What can you tell us about your specialized warehouse in Bucharest?
Our warehouse in Bucharest (Km 13):
- It is ANMDMR authorized and GDP compliant
- It has distinct spaces for temperatures 2-8°C and 15-25°C
- It has continuous temperature and humidity monitoring
- It is equipped with backup systems and rapid scalability
- Includes dedicated areas for sensitive or dangerous products
In addition, the warehouse is integrated with modern WMS systems, allowing for fast processing and complete traceability.
What is the secret to success in your business?
Our success is based on:
✅ Specialization – exclusive focus on pharmaceutical logistics and e-commerce fulfillment
✅ Flexibility – rapid adaptation to customer requirements
✅ Long-term partnership – we build sustainable relationships based on trust
✅ Operational efficiency and cost reduction, through KPI monitoring and customized technological solutions
✅ A professional team with a solution-oriented mindset
What is your opinion on the current pharmaceutical storage space market in Romania?
The market is in a stage of transformation and professionalization, with a growing demand for compliant, efficient and scalable spaces. There are challenges related to regulations and infrastructure, but companies like GTS Solution are actively contributing to the modernization and alignment with European standards.
How have you planned the next decade of your company’s business in the local market?
Our plans include:
- Expansion of logistics capabilities in the main regions of the country
- Complete digitalization of processes and automation of flows
- Development of complementary services: promotional packaging, medical kits, logistical support for clinical trials
- Strengthening the position as a regional leader in specialized pharmaceutical logistics and e-commerce fulfillment
